Copyright & Takedown

If you believe content published on roor infringes a copyright you own or control, send a notice to our designated agent at [email protected], or use the Report control on the item itself, which routes to the same queue.

Reports are recorded with a reference number and reviewed by a person. We do not remove content automatically on receipt of a report.

To be actionable, a notice must include all of the following. An incomplete notice may delay or prevent action.

1. Identification of the copyrighted work you claim has been infringed.
2. Identification of the material you claim is infringing, with enough detail for us to locate it - the URL of the specific item is best.
3. Your name, postal address, telephone number and email address.
4. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
5. A statement that the information in the notice is accurate, and - under penalty of perjury - that you are the owner or authorised to act on the owner’s behalf.
6. Your physical or electronic signature.

Knowingly making a material misrepresentation in a notice can carry liability for damages, including costs and legal fees.

• We acknowledge receipt and open a case with a reference.
• If we uphold the notice, the item is delisted from public view. It remains in the owner’s own gallery - we do not delete a customer’s work on the basis of a report.
• We notify the account holder with the reason and tell them how to submit a counter-notice.
• Accounts that accumulate repeated upheld notices are subject to termination under our repeat-infringer policy.

If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notice to [email protected] containing:

1. Identification of the removed material and where it appeared.
2. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
3. Your name, address and telephone number, and consent to the jurisdiction of the appropriate courts.
4. Your physical or electronic signature.

NEEVAI SUPERCLOUD PVT. LTD. is an Indian company. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, complaints may be sent to our Grievance Officer at [email protected].

We acknowledge complaints within 24 hours and aim to resolve them within 15 days of receipt.

For content that is not a copyright matter - impersonation, privacy, or a breach of our Acceptable Use Policy - use the Report control on the item and select “other”.